Lucky Brand - Extremely Unhappy Consumer!!!!
Over a week of multiple calls and the run around of what happened to my 100 dollar refund. All of sudden the jeans I sent back show up back at my house minus the tags and with a bogus return letter. Jeans returned to them exactly as stated their return policy... tags, same packaging, good condition, within 30 days. The jeans that came back to me had no tags of any kind even the inside tag cut out, not done by me so I can only guess by them, with a letter stating return over 30 day return policy or a final sale item......... Just so happen neither of those reasons where true. Returned within 7 days of purchase and spent a hundred dollars for them. I called customer service and they told me they couldn't help me in any way.
FYI: Beware Lucky Brand Jeans and their shaddy returns department.... Purchase with caution and make sure you order the right sizes the first time around. Their returns department will lie, deny your refund and rip you off. Lesson learned!!!!
Reason of review: Return, Exchange or Cancellation Policy.
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Yes!!!! I just went on their website to order the sales..
on each item it says an extra 60% off at checkout!!!! Did not give me the extra at checkout.
Called customer care and they try telling me otherwise.....wrong... misleading!!!!