Contact Lucky Brand Customer Service
Lucky Brand Phone Numbers and Emails
Toll-Free Number:
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(866) 975-5825
Store:
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(919) 806-5900Durham, NC
-
(559) 227-9800Fresno, CA
-
(732) 928-0437Jackson, NJ
Lucky Brand Email:
Contact Information
Lucky Brand Website:
Lucky Brand Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
7 days a week: 6 am - 6 pm PT
Store Locator:
535 Broadway
New York, NY 10012
2126 Abbott Martin Road
Space 306
Nashville, TN 37215
1 Providence Place
Space 3230
Providence, RI 02903
7646 W. Reno Avenue
Suite 940
Oklahoma City, OK 73127
6910 Fayetteville Road
Suite 125
Durham, NC 27713
537 Monmouth Road
Space 298
Jackson, NJ 08527
80 Premium Outlet Blvd.
Space 267
Merrimack, NH 03054
1000 Highland Colony Parkway
Suite 2005
Ridgeland, MS 39157
227-R Blue River Pkwy
Silverthorne, CO 80498
639 E. Shaw Ave
Suite 171
Fresno, CA 93710
Fax:
How Good is Lucky Brand's Customer Service?
Summary of Lucky Brand Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Lucky Brand?
Request for Information Question:
- “Looking for my refunds”
- “Need to know my last order how much it was”
- “Question about return”
Shipping and Delivery Question:
- “My order has wrong address”
- “No shipping information”
- “Waiting for re-delivering ups sent the item back”
Return/ Replace Question:
- “Return problems”
- “Return”
- “Exchange”
Product/ Service Question:
- “Can't work your online return policy”
- “Defective boots”
- “Missing product”
Payments and Charges Question:
- “Order received fraud”
- “Billing question”
- “Bill payment”
Cards Question:
- “Cannot access gift card amount”
- “Sim card”
- “Gift card”
Refund Question:
- “For a refund”
- “Waiting for refund”
- “Oh I need a refund”
Employment Question:
- “W2”
- “Past employment”
- “Background Investigation- employment verification”
Activation/ Cancellation Question:
- “Order canceled”
- “Cancellation”
- “To activate my lucky sim card and I'm a brand new customer and just bought a licky sim card”
Website/ Application Question:
- “Website order issue”
- “I tried to order items when there was the 40 percent off sale and the site was down. I would like to order them through you now and get the discount honored.”
- “Couldn't get any updates from this website”
Account Question:
- “Forgot something”
- “Account suspended”
- “Account”
Staff Question:
- “I would like to start my service as soon as possible.”
- “Lucky brand is a great clothing store but the customer service today in Canada Niagara on the lake the girls all 3 offered no helped stood behind cash register leaning against the back counter looked bad”
- “This is *** customer service”
Other Question:
- “Price adjustment”
- “Received wrong”
- “Follow up on incident report”
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